Frequently Asked Questions

Product & Product dimensions

  • Where are Noshirt products made?
    The ateliers of Noshirt are located in Tunisia and the UK. Where we can keep an eye on quality, ensure our employees receive a good salary and where we are certain that no children are involved in production. They should be in school, not in a factory.
  • What quality cotton are used to produce Noshirt products?
    Our Noshirts and Noshorts are made from Supima cotton, which is grown in the USA. A bit of elastane is also added to this. This way the shirts and shorts close well to your body, they continue to breathe and they do not start to glide.

    Our NOSOCKS lite are 85% Egyptian cotton and 15% nylon. The latter is added for the strengthening of the sock, especially at the heel.

    Our NOSOCKS original are 70% Merino wool and 30% nylon.

    Our NOSOCKS invisible consist of 65% Egyptian cotton, 33% Nylon and 2% Lycra.
  • Do I have to take into account the choice of size with possible shrinkage of the cotton?
    No, the design has been taken into account in advance. Because our shirts and shorts are made of cotton, they will shrink slightly during the first washing and / or drying, but that has been incorporated in the measurements.
  • What size do I need?
    In order to achieve an optimal fit, Noshirt measured many different men to get the best design shirts and shorts. That is why our undershirts are slightly longer than usual and the design has taken into account the natural shrinkage after the first washing or drying. It could be that size M fits perfectly, while you usually wear size L. Which shorts have the best fit for you depends on your height and weight. In this size chart you can see which size best suits your body type.

    Our socks are available in sizes 39-41, 42-44 and 45-47.

Product selection

  • Which type of collar suits me best?
    Do you wear your shirt with 2 buttons open? Then go for our deep V.
    Do you wear your shirt with 1 button? Then we advise our regular V.
    When you have your shirt closed high or with a tie, our round neck is the best choice. N.B. Only NOSHIRT original is currently available with a round neck. 

    Kijk hierLook here for extensive information about our neck types.
  • What is the best undershirt for under my white shirt?
    For under a white (or light) shirt we always advise you to choose our unique color invisible khaki. This prevents unsightly contours, both at the collar and at the sleeves.
  • My desired product is out of stock, what now?
    You can simply place your order. We will keep you informed if the delivery takes (much) longer than you expect from us.
    If you still want to receive your order as soon as possible, please contact our customer service. We can always look with you at a suitable alternative.
    You can also leave your e-mail address with our customer service. As soon as the desired product is available again, we will let you know.
  • Which type of undershirt suits me best?
    To make the best choice we have developed the Shopping Assistant. Of course you can always contact our Customer Service for personal advice.
  • Can I combine several shirts together in an bonus pack?
    Within the specified bonus packs it is certainly possible to combine different types of shirts. Think for example of a different neck type or color undershirt.

Washing instructions

  • How can I best wash the products of Noshirt?
    Wash your shirts, shorts and / or socks preferably at 30 or 40 degrees and keep color by color. Use a special detergent for the black or white laundry. Look here for extensive washing tips.
  • Can I dry Noshirt products in a tumble dryer?
    Yes, you can. Set the dryer to the most cautious dry setting (for delicate laundry). If you dry our shirts, shorts or socks at too high a temperature, there is a chance that the quality deteriorates and that they shrink unnecessarily.

Bestelprocedure & betaling

  • Do I need an account to be able to order?
    To place an order, an account with Noshirt is not required. It is practical. For example, you can find your previous order(s).
  • Does Noshirt deal confidentially with my data?
    Yes. We only use your data to process your order and keep you informed of your order. Look in the privacy statement for more information.
  • Can I also pay afterwards?
    For (partial) post-payment you can contact us via service@noshirt.nl

Returns

  • I am not satisfied with my ordered product(s). What now?
    Have you tried our shirts, shorts or socks, but are not you satisfied? Within 30 days you can simply exchange the products or you get the purchase price back. Do you have any other questions or comments? Please contact us by sending an email to service@noshirt.nl. We will respond within 2 days. You can also call 088-120 11 11.
  • How can I best arrange my return? Do you want to arrange a return shipment?
    Request the return label via our customer service: service@noshirt.nl. You will receive a return label by mail and further instructions for your return shipment.
  • What is the return period?
    Once you have received your order you can try out our shirts, shorts and socks first (including washing and drying)! If you are not satisfied with your order, a return period of 30 days applies.
  • Within how many days do I receive my purchase amount?
    Within 14 days after we receive your return shipment, we will refund the purchase price (including any shipping costs) to your account.

Shipment

  • How long does it take for my shipment to arrive?
    If you order before 23:00 on weekdays, your order will be packed for you the same day and delivered to you the next day. Orders placed between Friday evening 23:00 and Sunday 21:00 will be packed on Sunday and will be delivered on Mondays. If you order on Sunday after 21:00, your order will be delivered to you on Tuesday.

    If we can not meet the delivery time, unexpectedly and against expectations, we will inform you as soon as possible.

    Noshirt sends its products to where you want it. The shipping and handling costs are € 2.95 within the Netherlands and € 4.95 for those who want to have their package delivered in Belgium. In the Netherlands and Belgium you pay no shipping costs for orders over € 74.95.
  • Do you not live in the Netherlands or Belgium and would you like to order something?
    Within the EU you pay € 9.95 for each shipment, regardless of the number of shirts and shorts. Outside the EU we charge € 19.95 for each shipment. For consignments outside the EU, take account of possible customs and / or customs costs: these are for your own account.

    Do you have additional questions: please contact us via service@noshirt.com
 

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